Privacy Policy
Introduction
Welcome to OneCareInsurance.com (referred to as “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard information through your use of our website and related Medicare Advantage services.
By accessing or using OneCareInsurance.com, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.
Information We Collect
To provide you with Medicare Advantage products and services, we collect several types of information, including:
Personal Identifiable Information (PII): Such as your name, address, phone number, email address, zip code, and other such identifiers (if required).
Health Information: Information related to your health status, Medicare enrollment, claims, medical conditions, medications, and any other health-related data important for Medicare Advantage plan services.
Demographic Data: Gender, age, income range, and other profile data to customize and improve your experience.
Technical and Usage Data: IP address, browser type, device information, operating system, pages visited, time spent on site, referring URLs, and other analytical data collected automatically.
Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to optimize site performance, personalize content, and analyze user behavior.
How We Collect Information
We collect your information in the following ways:
Information you provide directly by filling out forms on our website, such as registration, quote requests, contact forms, and surveys.
Automatic data collection via cookies, web beacons, log files, and other tracking technologies when you visit or interact with our site.
Communications you send to us through email, phone, or chat.
Information received from third-party partners or public sources, as permitted by law.
Use of Your Information
Your information is used to:
- Provide Medicare Advantage plan information, determine eligibility, and assist with enrollment.
- Communicate with you about your inquiries, account, and Medicare options.
- Enhance and personalize your website experience and improve our services.
- Comply with Medicare regulations, legal obligations, and fraud prevention.
- Conduct marketing activities, subject to your consent and applicable laws.
- Manage business operations, including collaborations with insurance providers and service vendors.
Disclosure of Information
We do not sell your personal information. We may share your information with:
Service Providers: Trusted entities that assist us in website management, marketing, or customer service.
Insurance Providers and Partners: For plan eligibility, enrollment, and service delivery.
Legal and Regulatory Authorities: When required by law or to protect our rights and safety.
Business Transfers: In case of mergers, sales, or acquisitions, your data may be transferred as part of company assets.
All third parties are obligated to protect your information and only use it according to this Privacy Policy.
Data Security
We implement robust administrative, technical, and physical safeguards to protect your personal and health information. These measures include data encryption, secure servers, access controls, staff training, and regular audits. Despite these efforts, no system is completely secure, so we cannot guarantee absolute security.
Your Rights and Choices
Depending on your jurisdiction, you may have rights including:
- Accessing and receiving a copy of your personal data.
- Correcting or updating inaccurate information.
- Requesting deletion of your personal data, subject to applicable legal limitations.
- Opting out of marketing communications.
- Restricting or objecting to certain processing activities.
To exercise these rights, please contact us using the information below. Verification of your identity may be required.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance usability, analyze traffic, and provide relevant marketing. You can manage your cookie preferences through your browser settings, but disabling cookies may limit site functionality. We do not use cookies to collect your sensitive health information without your explicit consent.
Data Retention
We retain your personal and health information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Once the retention period expires, we securely dispose of or anonymize your data to protect your privacy.
International Data Transfers
If you access OneCareInsurance.com or provide your personal or health information from outside the United States, your data may be transferred, stored, and processed in the United States or other countries where our service providers operate. These countries may have different data protection laws from your country of residence.
By using our website, you consent to this transfer and processing. We ensure appropriate safeguards are in place to protect your information, consistent with this Privacy Policy.
Links to Third-Party Websites
Our website may contain links to third-party websites, services, or resources that are not controlled by us. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third party you visit before providing personal information.
Updates to This Privacy Policy
We may update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technology. When significant changes occur, we will notify users by posting a notice on our website and updating the “Effective Date” at the top of the policy.
Continued use of the site after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.
Data Security
We use a combination of technical, administrative, and physical safeguards to protect your personal and health information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, employee training, and security audits. Despite our efforts, no security system is perfect, and we cannot guarantee absolute security.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Privacy Officer at:
Email: info@onecareinsurance.com
Phone: +1 (866) 685-0856 (TTY 711)
We commit to responding promptly and in accordance with applicable privacy laws.
Consent
By using OneCareInsurance.com, you acknowledge and agree to this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein. If you do not agree, please discontinue use of the site.